Customer Service & Returns policy

ORDER PROCESSING AND POSTAGE

I always endeavour to dispatch as soon as possible. I will post items with EVRi  standard courier.

RETURNS

As always I am keen to quickly resolve any issues that may occur so please contact me via email as soon as you notice a problem. I work hard to ensure quality and high standards! 

I do offer refunds or exchange on faulty items, if returned with in 14 days. Please email first to acknowledge the return and get a returns number, please include fault and order number and date of purchase.

Returns must be posted using a signed for service only.

Email  thetweedboutiqueuk@gmail.com

NO Refunds on sale items, exchanges or credit notes only